Two years ago Dion Hinchcliffe asked the question “Can web 2.0 be adapted to the Enterprise”. Andrew McAfee of Harvard Business school had then just coined the term Enterprise 2.0 which revolved around enabling ad-hoc collaboration via freeform, emergent and social software for potential outcomes. Today, new age technologies are being crafted for enterprise use and are being adopted by businesses to increase productivity and improve collaboration amongst employees. Enterprise 2.0 technologies enable Collaboration using wikis, blogs, tagging systems, RSS, discussion forums, instant messaging, search and more making the collective intelligence of an organization accessible increasing innovation, innovation, productivity and agility. At the core, these technologies aim at interconnecting employees with other employees, partners, customers and business knowledge; gradually becoming mission critical to the success of the businesses. So, How do I use these Enterprise 2.0 technologies to help my business? Andrew McAfee lists 8 ways as to how these infrastructures can be used to benefit businesses:

1. For Collaborative Document production - Wikis
2. To build an encyclopedia – Knowledge Repositories
3. As an All-purpose teamware
4. As a war room for fast-changing situations
5. For Knowledge Broadcast - Blogs
6. For broadcast search
7. For crowdsourcing
8. To express collective judgment

Together these technologies can be best applied and consumed in the company intranet that can behave as a unified platform for employees to work together, exchange knowledge and gain from other’s experiences. Enter Intranet 2.0. Intranets for long have been document centric. But documents and content are useless without knowing who created it, why was it created and how was it used. Employees need to be able to search for people, expertise, previously created information easily to increase productivity. Intranets 2.0 enable an open environment that encourages user participation and empowers employees to help create and organize the information they need, effectively. Cyn.in adapts these Web 2.0 philosophies and concepts to create an offering focusing on enterprise requirements and benefit areas. Cyn.in becomes an extension of your workplace, making it easy for people to connect, share ideas, store project information, review documents, discuss and make quick decisions. I'd love to know how your business is using an Enterprise 2.0 technology to benefit your business productivity.

"Why do I need a blog?" Have you been asked this question before? Have you faced problems in convincing your CXO about the benefits of blogging? Or have you posed this question to your Marketing head? If you said a ‘yes’ to any of the questions above, this post for you. Very simply, a Blog is the easiest way to communicate effectively with your customers, readers and employees. Blogging is the most comfortable way to update your company website and inform readers about the developments in your business. Blogs can be used internally in a company to improve communication within the organization, for collaboration and knowledge sharing. Some of the benefits that blogging brings for businesses that also form powerful reasons for making the investment are:

1. Blogs are low-cost quick web publishing tools
2. Blogs can be used as a tool to share the company's management views with the customers
3. Enterprise blogging can help you engage customers, help you build your business and increase brand recognition
4. Blogs act as great marketing material e.g. link to a positive testimonial or blog post related to your offerings
5. Blogs work out to be an excellent vehicle for customer feedback
6. Business blogging can be a powerful communication tool, as good as newsletters or mail

Technology, you might think, is one of the biggest barriers to implementing a blog strategy in most of the non-blogging companies. Wrong! Surveys prove that a majority of these companies fear of losing control about what the employees write and the company message being conveyed.

cyn.in's inherrent nature of securely managing roles makes it a very powerful enterprise blogging tool. Here's how you can use cyn.in for your business blog:

1. cyn.in enables you to decide which employees have the right to publish to the web. This takes care of most of the risks involved with losing control to the information being published.
2. Create a draft blogging plan, where people can publish to the Intranet space and get some inputs internally before going live with the content.
3. SlashTags enable a Single Click Publish of the blog post to the web
4. Have a SlashTag in the Intranet space that lists out blogging policies and FAQs
5. cyn.in supports advanced RSS feed broadcasting with special Filecast feeds that enable you to distribute relevant information and files to your customers.
6. cyn.in's web space is SEO friendly that helps in increasing your search engine rankings, benefiting the marketing.
7. cyn.in allows guest users to comment on your posts on the web, enabling you to get comments from genuine users. The guest user registration completely eliminates spam comments

cyn.in provides easy and effecitve ways to organize content. We use cyn.in as our Internal and external blog apart from using it for bug tracking, collaboration, knowledge and process management.