Posted by dhiraj 3 years 7 weeks ago

We have spent the last 9 years providing collaboration and communication technology to businesses of all sizes, from the energetic 3 member startup to the 100,000 strong Fortune500'er. Amongst all the uniqueness of our customers, we have found various strong common needs. Cyn.in, our flagship offering is the perfect amalgamation of most of these. Cyn.in has been the most successful endeavor of Cynapse yet, and is growing at breakneck speeds. The ecosystem around Cyn.in of partners, developers and open source enthusiasts is increasing fast. Cyn.in is being used by some of the best institutes in the world, few of the largest NGOs in the world, governments, and thousands of businesses across the globe. One key need that we find commonly across many scenarios, however eludes Cyn.in: Absolute Simplicity. In all its depths of capabilities and features, Cyn.in sometimes does not provide for simpler, no-brainer solutions for basic collaboration and communication needs. We decided to build an offering that could fill this gap. Something that can deliver the key values of collaborative software yet remain dead simple to adopt and use. A tool that is fast enough to augment natural spoken communication.

Today we present Sync.in - A realtime document conferencing tool. Sync.in is the simplest way to get your team on the same page.

Part document editor, part instant messenger.

Sync.in - the next generation communication and collaboration tool, is inspired from and based on Etherpad's technology which was recently acquired and open sourced by Google.

The slick collaboration tool consists of real-time web based Notes that users can create with a click of a button. You can invite your friends and colleagues to collaborate on the note. Multiple users can simultaneously edit the note and any changes are instantly reflected on everyone's screen. In-built instant messaging with every note enables discussions to happen around the document being edited. The result - a new and productive way to collaborate and conference on text documents, useful for meeting notes, brainstorming, project planning, drafting sessions, training and a lot more.

Sync.in blurs the line between the various methods of collaboration users are used to. Its fast and responsive. The user interface has been redesigned to make it much more intuitive. There isn't much learning, infact its immediately obvious how to use - just start editing a note. Check out the video below to learn more about Sync.in.

 

Key Features

Some of the key features of Sync.in include the following:

Real time collaboration and playback

Groups of people working remotely can use Sync.in to brainstorm ideas or collaborate by creating a note. All participants present in a note are visible and their edits can be seen in different colors. If you have joined in late and missed out on all the live action, worry not! You can use the Time Slider to see the whole document evolve in an animated fashion.

The conversation lives on. And on.

Chat with active collaborators in real time. Chat history is maintained along with the note, creating an always persistent knowledge base for the note. A great way to know what decisions were taken and why.

Collaborate with your network

Invite friends and colleagues to co-edit notes easily by sharing the note link over Email, IM, Facebook, Twitter, Cyn.in, Delicious, Digg, Linkedin and other social networks via Ping.fm. Pro users with a team site can make notes public and invite external users to the note.

Sync.in desktop based on Adobe AIR

The shiny AIR based desktop client enables you to quickly create and launch notes from your desktop, view the entire list of notes in your pro team site and even search for notes. All right from your desktop. Learn more about the Sync.in desktop client here.

Lots more - These are just some of the exciting features of Syn.in. Check out the entire list of features of Sync.in here.

Get started now! Free - No sign up required

Sync.in is free to use. You can create any number of notes without having an account with Sync.in. Simply go to the Sync.in site and hit the Create Note button and start collaborating!

Sync.in Pro in the cloud

Sync.in Pro lets you create a site for your team or business in the cloud and is available at $2/user/month. You can start off with a 30-day trial to check out the Sync.in Pro features.

Sync.in Community

We look forward to hearing your feedback about Sync.in. Share your features requests and usage scenarios with us and other Sync.in users. Your feedback and ideas are the top innovation drivers at Cynapse. And we'd appreciate if you would be part of shaping Sync.in - the next best thing to teleportation ;) Hope to see you around!

The Road Ahead

I'd like to take this opportunity to congratulate Aaron Iba and his team on inventing and bringing the Etherpad technology to life. We love the Etherpad concept and have decided to adopt, embrace and extend the Etherpad vision and take it ahead. We have quite a few interesting ideas for Sync.in in the near future, so stay tuned. 

Get Started with Sync.in  |  Download Sync.in Desktop Client  |  Join the Sync.in Community

Views: 8,365, Comments: 0

Posted by romasha 4 years 10 weeks ago

If you're using cyn.in in your organization and have a support question, you can email, call or post a ticket on the Cynapse Customer Care portal - whichever is easiest for you. The open source community forums are a great place to get detailed solutions to technical issues you face while using the cyn.in community edition. And If you're evaluating / using cyn.in and need a super quick solution to a problem, just tweet about it with #cynin or address it to @cynin. A Cynapse team member will surely respond to your query in real time with a solution.


The Cynapse team has been actively using Twitter for a long time where we have conversations with thousands of passionate cyn.in users across the world. We listen to what users are saying about our product cyn.in, our company Cynapse and discuss their views on collaboration and Enterprise 2.0 software. Its a huge marketplace out there in Twitter and we listen to the word on the street, are on the look out for spontaneous unsolicited feedback about cyn.in and sometimes for tips on new business. For the uninitiated users, we use it as a channel to educate them about the all the great technological products that we are inventing and the benefits it brings to their business.

Our goal is to help users wherever possible and to make ourselves available such that our customers talk to the real people who are behind the product and get their problems solved. We at Cynapse use Twitter for some of the following:

  1. Customer support
  2. Open source community support
  3. Offer Tips about using cyn.in
  4. Engage in conversations with customers and users
  5. Publish company updates
  6. Distribute deals and offers
  7. Get feedback and feature requests
  8. Evangelize Enterprise 2.0 and collaboration technologies
  9. Identify prospects

Everyday we find new ways to help our customers through Twitter ... the possibilities intrigue us. Cynapse has 4 employees using Twitter actively, including the CEO and the CTO.

CEO - Apurva Roy Choudhury-  @apurvarc
CTO - Dhiraj Gupta - @dhiraj
COO - Viraf Sarkari - @viraf
Business Director - cyn.in - Romasha Roy Choudhury - @romasha

Follow us on twitter, introduce yourself and interact with us. We'd love to listen to your ideas, opinions, feedback or simply converse :)

Views: 3,920, Comments: 0

Posted by romasha 4 years 12 weeks ago

Express Computer Magazine, India's Only leading IT Business Weekly, featured cyn.in in their Spotlight Section in February. Renuka Vembu, has in a succinct manner summarized Cynapse's history and philosophy of developing products. It can easily be summed up in a very famous quote by Charles Darwin:

"It is not the strongest of the species that survive, not the most intelligent, but the one most responsive to Change"

A really nice article about Cynapse's founder Apurva Roy Choudhury. Do read the full article here: http://www.expresscomputeronline.com/20090223/management04.shtml

This interview was done in December. cyn.in now has over 20K installations of the open source community edition across the world.

Views: 2,196, Comments: 0

Posted by romasha 4 years 21 weeks ago

Its sad to see Intel backed SuiteTwo (SpikeSource) discontinue services due to shortcomings in implementations of social software for businesses. We at Cynapse want to help SuiteTwo customers find a comprehensive solution in cyn.in.

For SuiteTwo customers who wish to switch to another behind-the-firewal or SaaS Enterprise collaboration suite, cyn.in will help in data migration and offer a 25% discount on any of the cyn.in Editions. Just drop us a mail at sales at cynapse dot com before end of March 2009 and we'd be glad to help.

cyn.in is the only provider of an Appliance and a SaaS model for collaboration within the enterprise. While SuiteTwo offered a loose integration between the three applications bundled, cyn.in provides out-of-the-box collaboration with wikis, blogs, file repositories, Twitter-like-status messages, instant discussions, shared calendars and more. Some of the advantages of cyn.in compared to SuiteTwo are:

  1. Seamlessly integrated applications under a secure single platform
  2. Notifications across the system to a desktop client or via email
  3. No user based pricing with complete professional support

For businesses who wish to use the open source edition can download and setup the community edition for free.

To sign-up for the 25% discount and migration to cyn.in, mail us at sales at cynapse dot com

Views: 1,985, Comments: 1

Posted by romasha 4 years 24 weeks ago

Check it out! The brand new Cynapse.com is now live!

The team has been working hard to build a stunning website that digitally matches the Cynapse vision and consolidates its products. And they have done a terrific job. We would love your feedback on this. Do reply back in the comments to let us know what you think:

Tags:cyn.in, cynapse

Views: 832, Comments: 0

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