Posted by romasha 4 years 26 weeks ago

Microblogging has become quite a rage these days. Twitter, identi.ca, Jaiku (now acquired by google) are microbloging services that have seen a viral adoption growth since the last couple of years.

Recently, we saw a lot of enthusiasm and discussion about using statuslogging / microblogging tools in the enterprise. While not all have been positive reactions, and the fact that microblogging essentially provides an entirely new communication model to the masses, known to us geeks as the 'publish - subscribe' model, very well explained here, makes it a sort of a paradigm shift for formal communication requirements.

We all know how much businesses hate paradigm shifts, especially when it does not translate directly to increase in revenue. More over, most of these talked about tools are publicly hosted, causing the compliance and security departments to discourage them.

So does the enterprise need another communication tool that lets them publish what they are doing at a given time to people / peers who would be interested in knowing?

We think so.

We have been successfully experimenting with various collaborative applications using status logs with XMPP for a few years now. Status messages have been common over IM platforms, just that they have only been used towards realtime presence. We created various custom applications for various organizations around presence & status logging over their internal IM network, to solve business specific problems such as task reporting, attendance monitoring and sales force geo presence reporting. And since the release of cyn.in v2, we have been working on integrating status logging into cyn.in, such that we could introduce a 'paradigm shifting' model of communication to businesses, without intimidating business users with new technology concepts and jargon. The upcoming cyn.in version 2.1, introduces statuslogging seamlessly integrated into the cyn.in platform, and it's various applications like the wiki, the file repository, etc. We think the success of the whole microblogging application model revolves around integration. Twitter is successful because of the various ways it integrates into tools that people use every day, such as instant messaging, desktop widgets, social network platforms, etc. Similarly we realized that an enterprise version of twitter would really work only if very contextually integrated into the tools that their teams already use for collaboration. Our customers spend significant time on their cyn.in systems collaborating with each other. With cyn.in v2.1, status messages have been tightly integrated into all of cyn.in's applications. Our partners (a growing number since we re licensed cyn.in to be open source software) are using cyn.in as a platform to further build vertical specific collaborative applications, will be able to leverage status messages within their applications with easy to integrate APIs. Status logs thus further extend the 'user context' in cyn.in, an area that has been our key focus. Status messages in cyn.in also have threaded discussions within them, making status messaging the best way to start a conversation! We, and a select few of our enterprise customers, have also been testing the initial versions of the cyn.in desktop, codenamed 'Stacker' since the past six months. Though i cannot reveal much about the stacker at this time, I will say that it does some interesting things with status messages, and sort of blurs the lines between web based collaboration and desktop communication tools like the IM. cyn.in v2.1 releases soon this month. Stay tuned for more updates. I look forward to hearing your opinions.

Views: 4,438, Comments: 7

Posted by romasha 4 years 40 weeks ago

Webresourcesdepot.com recently did a brief review of cyn.in praising cyn.in's Web 2.0 interface. Here's what they have to say:
cyn.in is an amazing collaboration software with a very attractive user interface & is worth to take a look at.
As cyn.in has grown more powerful in capabilities with the version 2, we have strived to simplify usage providing simple user interface components allowing knowledge workers to collaborate on and share content. Mindmap view of cyn.in cyn.in has a mindmap view for every space enabling users of that space to browse through, visualize and directly navigate to the piece of knowledge that interests them. The live search was carefully designed to allow lightening fast searches. The results are displayed as you type displaying percentage relevancy of the content making the user experience highly rich. The info tip on a user avatar anywhere in cyn.in displays real-time up-to-date information about the user activity in his personal space and other spaces she is a member of. Theres a lot more user interface features that i'd love to talk about, probably in another post. Webresourcesdepot is a very interesting blog, with an abundance of useful resources like icons, templates etc. Read the cyn.in review on webresourcesdepot.com We strive to improve the user experience of cyn.in and would love to hear your suggestions in the comments. Check out the cyn.in screenshots here

Views: 1,351, Comments: 0

Posted by romasha 4 years 40 weeks ago

Two years ago Dion Hinchcliffe asked the question “Can web 2.0 be adapted to the Enterprise”. Andrew McAfee of Harvard Business school had then just coined the term Enterprise 2.0 which revolved around enabling ad-hoc collaboration via freeform, emergent and social software for potential outcomes. Today, new age technologies are being crafted for enterprise use and are being adopted by businesses to increase productivity and improve collaboration amongst employees. Enterprise 2.0 technologies enable Collaboration using wikis, blogs, tagging systems, RSS, discussion forums, instant messaging, search and more making the collective intelligence of an organization accessible increasing innovation, innovation, productivity and agility. At the core, these technologies aim at interconnecting employees with other employees, partners, customers and business knowledge; gradually becoming mission critical to the success of the businesses. So, How do I use these Enterprise 2.0 technologies to help my business? Andrew McAfee lists 8 ways as to how these infrastructures can be used to benefit businesses:
  1. For Collaborative Document production - Wikis
  2. To build an encyclopedia – Knowledge Repositories
  3. As an All-purpose teamware
  4. As a war room for fast-changing situations
  5. For Knowledge Broadcast - Blogs
  6. For broadcast search
  7. For crowdsourcing
  8. To express collective judgment
Together these technologies can be best applied and consumed in the company intranet that can behave as a unified platform for employees to work together, exchange knowledge and gain from other’s experiences. Enter Intranet 2.0. Intranets for long have been document centric. But documents and content are useless without knowing who created it, why was it created and how was it used. Employees need to be able to search for people, expertise, previously created information easily to increase productivity. Intranets 2.0 enable an open environment that encourages user participation and empowers employees to help create and organize the information they need, effectively. Cyn.in adapts these Web 2.0 philosophies and concepts to create an offering focusing on enterprise requirements and benefit areas. Cyn.in becomes an extension of your workplace, making it easy for people to connect, share ideas, store project information, review documents, discuss and make quick decisions. I'd love to know how your business is using an Enterprise 2.0 technology to benefit your business productivity.

Views: 1,052, Comments: 0

Posted by romasha 4 years 42 weeks ago

cyn.in on InformationWeekPeter Hagopian has posted an interesting piece on cyn.in in the InformationWeek's Content Management blog. He finds the different delivery models of cyn.in i.e. On-Premise Appliance, On-Demand SaaS and the Open Source Edition. Here's an excerpt from his post:
Cyn.in V2 Offers Solid Features And An On-Site Appliance Option. Cyn.in v2 offers a laundry list functionality in an integrated system. I've only just started kicking the tires on the free version, but with value-minded pricing, interesting installation options, and an impressive set of features, cyn.in v2 is likely to turn some heads.
cyn.in v2 has been designed based on customer requirements and experiences we gained from v1. No two customer requirements are the same and hence one plan doesn't suit all. The open source edition allows companies to download and evaluate the system features for free. Whereas the On-Premise Appliance and the On-Demand SaaS Editions give Enterprise and Small Business customers the choice to host cyn.in in their premises behind their firewall or use cyn.in as a service and take advantage of the Pay-as-you-use model. Thanks for the mention, Peter. The detailed article can be viewed here: http://www.informationweek.com/blog/main/archives/2008/07/cynin_v2_offers.html

Views: 826, Comments: 1

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