Make quicker & accurate sales proposals by collaboratively writing the document on a company wiki

Posted by romasha 3 years 4 weeks ago

For most successful businesses, the sales process can take a sequence of communications before the customer finally commits. From the initial contact to closing the deal, the more information your sales team can harness, the better the chances are of success.

sales wiki

One major component of the sales process is the creation of the sales proposal. Even though every client's proposal may start out with a template that includes some generic jargon that relates to all clients, successful sales proposals need to cater to specific client needs and they need to address the information gathered during each phase of the sales process. Starting with the initial client contact, sales teams can use company wikis to create client-centered, accurate proposals that can be updated iteratively by the sales force.

At each level of the sales process, your sales team can build upon previously entered information and can collaborate effectively using a single document as the foundation for discussions. The end result are higher quality proposals that addresses the client's concerns and needs simultaneously, are refined throughout the hierarchy, and facilitates collaboration throughout your sales team from start to finish.

Using collaborative wiki software for the sales process enables the following advantages:

  • Reduces confusion on the proposal versions by notifying collaborators of updates and by presenting those updates in real time.
  • Reduces proposal development time by allowing collaborators to work on the document simultaneously. This means that time spent waiting on emails and proposal updates is eliminated completely.
  • Incorporates remote contributors with ease by allowing anyone with permission to access the sales proposal, can add their feedback to make it more accurate.
  • Improves the quality of the final proposal by using a team of experts working to close the deal.
  • Increases your company's overall success rate by catering to each potential client while reducing the stress of your sales team.

If you would like to get started with a sales wiki or learn more about using Cyn.in for your sales teams, contact sales or check out the live demonstration.

Tags:collaboration software, cyn.in, Enterprise 2.0, enterprise wikis, sales 2.0, wiki software

Views: 4,434, Comments: 0

Shorten sales cycle times and increase conversions by using Cyn.in

Posted by romasha 3 years 8 weeks ago

No matter what product or services your company offers, sales are the driving force behind any business - large or small. That's why empowering your sales staff with the most information possible is the key to taking your business from ordinary to extraordinary. We previously showed how collaboration software in sales can:

Close sales opportunities

  • help you identify the right prospective customers
  • help your sales team provide timely, accurate response to customers
  • help you create customized sales presentations based on current client data
  • help you turn customer objections into customer acceptance.

Today we'll focus on elevating your success by closing the sale and instituting the proper follow ups with your clients using collaboration software.

Closing The Sale with Collaboration Software

Gauging what turns the green light on for your potential clients is key in swiftly closing the deal. Collaboration software will assist in the information gathering for each client and the history of communications your sales team has. It will also allow everyone involved in closing the deal (and providing the customer with services later) to instantly get up to speed on the potential client's goals, needs, and concerns. Collaboration software adds that *personal* touch every clients desires.

Instituting the Proper Follow-Ups with Collaboration Software

In addition to learning about new products and services that relate to them specifically, customers also want to know that you listen to their concerns and address them appropriately and timely. Collaboration software in sales allows you to mold each contact you have with a client to their specific needs. From products, services, and suggestions to specific color preferences and re-addressing concerns, using collaboration software will allow you to make each client communication move your company in the right direction. The amount of data your sales team can collect when using collaboration software can be breath-taking at times. Every aspect of the sales process can be captured, studied, and improved upon. The end result is your company reaching new heights in customer communication, sales produced, and customer satisfaction.

Tags:collaboration software, cyn.in, Enterprise 2.0, sales 2.0, sales conversions

Views: 2,249, Comments: 0

Improve lead nurturing and pipeline efficiency with Cyn.in (Part II)

Posted by romasha 3 years 9 weeks ago

We previously mentioned how collaboration software in sales could transform your business when used in prospecting and making the initial contact with customers. Today we'll focus on sales presentations and handling any objections that come your way. We'll show you that if knowledge is power, collaboration software in sales is a knockout punch the majority of the time.

Collaboration Software in Sales Presentations

In our honest opinion, there is no better way to secure new customers than by analyzing what works in existing, similar customers. Whether you currently sell to teachers, astronauts, or skate boarders, commonalities within groups can be used to successfully reach new group members. Cyn.in collaboration software supports the building and usage of existing knowledge to customize your sales presentations when reaching new clients. The end result is a personalized approach to each new prospect that's based on techniques your company has proven works on related clients.

Collaboration Software To Turn Objections into Acceptance

Before collaboration software arrived, providing rebuttals to prospect objections used to require nerves of steel and teflon skin that only the most successful salesmen possessed. Now, your sales team can collectively build a knowledge base that is filled with common objections to your products and services, as well as rebuttals that worked and more importantly, those that don't. Imagine a day when anyone on your sales team (new and seasoned) can make a sale by knowing what to say and when to say it. When used by your sales team, collaboration software can make that day much sooner than you think.

So far we've gone from "prospect" to "object" by showing you how collaboration software in the sales department can transform your business. We'll continue this discussion to show you more ways to increase your sales by empowering your sales team with the knowledge they need to close the deal.

Tags:collaboration software, cyn.in, Enterprise 2.0, lead nurturing, opportunity, pipeline, sales 2.0, sales department, sales presentations

Views: 2,054, Comments: 0

Using collaboration software to increase the sales funnel

Posted by romasha 3 years 10 weeks ago

Collaboration software for the Sales Department allows management, your sales team and individual reps to move forward at an alarming pace. Today we show you how to transform your profit margin with key uses of collaboration software in the sales department.

Image taken from the article "Should we Re-Think the Lead Generation Funnel" from Extanz - Social Media Marketing & PR 2.0

Collaboration Software in Prospecting Customers

Finding qualified customers is essential to the success of any business. As a business owner, manager, or employee collaboration software can easily assist you in recognizing potential customers by identifying the attributes of your most responsive existing customers. The end result is the ability for you to prepare for the sale by determining which products and services suit your contact best and avoid customers whose potential for rejection is high. You'll save valuable time and money by using collaboration software when prospecting customers.

Provide consistent customer experience during pre-sales

The initial contact customers use to reach your business may come in a variety of forms - over the phone, via the web, or in your store to name a few. No matter how customers reach you, your sales team must be prepared to respond accordingly. Collaboration Software for sales ensures your sales team that the information they provide to new contacts is both up to date and timely in its delivery. New customers want to know that your company is responsive and are often turned off by waiting for management's approval when it comes to their interests. Avoid delay by supplying your sales team with the tools they need to close the deal.

Connect with the right leads

The sheer amount of noise most customers wade through on a daily basis makes the "cold call" akin to Mission Impossible. Collaboration software in sales allows you to identify "warm" prospects before the initial contact. "Warm" prospects are ready to close the deal before you ever make contact, and most are waiting for a company just like yours to call. Collaboration software in sales allows you to look at your current customers to identify who your future customers should be.

Casting a wider net with communities

Sales 2.0 technologies are effectively being used by organizations to build brands over a wider reach. Companies use these technologies to build huge marketing machines in a much gentler and more precise manner through content. Customers can read relevant content wherever they may be, making communities an important channel to garner new business.

We'll continue this discussion to show you more ways of how the use of collaboration software in the sales department will drive more sales to your business.

Tags:collaboration software, community, customer, Enterprise 2.0, lead, open source, pipeline, prospect, sales 2.0, sales department, sales funnel

Views: 7,500, Comments: 0
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