cyn.in is delivered in a free opensource Community Edition, a robust risk-free Enterprise Edition and a Small Business Edition.

The membership to cyn.in's Enterprise Edition offers the technical expertise and experience you need to make your investment in our technology, successful. Our depth of technical knowledge of the product gives us an edge to support and maintain cyn.in implementations and quickly respond to complex problems.

The Small Business Edition provides limited support for a defined number of users. Non-mission critical systems can easily opt for this edition giving you peace of mind about the availability of highly trained Support engineers when you need them the most.

Every customer has specific service requirements, hence the cyn.in Editions are designed to deliver appropriate services to the Community Edition users, Enterprise & Small Business Edition customers. The features of cyn.in remain the same across the matrix.

Following is the comparison of the offerings available with the three editions:

Legend

Available

Not Available

Offerings	Enterprise Edition	On-Demand Edition	Community Edition
Appliance Features
Users	Unlimited	Unlimited	Unlimited
Appliance platform support	VMware, VMware ESX/ESXi, Microsoft VHD, Virtual Iron, Xen	VMware, Microsoft VHD	VMware
Bare metal appliance
Virtual appliance
Live updates
Live security updates
Live version upgrades
Offline updates
Tested, certified and stable product releases
Support
24x7 support through customer care portal
Support tickets	Unlimited	60	None
Go live assistance	(30 hours)	(10 hours)
Support with remote access to appliance
Official knowledgebase access
Official documentation access
Community documentation & support
Application source code available
LDAP integration
Clustering
Implementation Services
Development & Customization Services
Consulting
Custom Hosting
	Learn more about Enteprise Edition	Explore SaaS Packages	Download open source Edition