Cyn.in Best Practices

Contextual Discussions enable users to hold one-to-one conversations with others on a range of topics from ad-hoc interactions or quick questions to other users about their domain expertise. Conversations in discussions are ongoing between a group of people or a few specific persons. Conversations are stored forever creating a corporate memory that can be accessed and reused anytime.

The best thing about collaborating via comments is the fact that the comments always remain attached to the content (or the context) of the stuff that you were working on. Its always search-able and reference-able by any body else that is interested in or joins the team.

Conversations are Contextual

This helps keeping the conversation focused, and helps avoid the pitfalls that modern collaboration systems like instant messaging have often faced in the enterprise scenario; of being a ‘time waster’ or distraction causer

Conversations are easily available / reachable / findable by everyone related to the context

The quantification of the ‘knowledge value’ of the conversation seldom happens before the conversation is initiated. In simple terms, we realize the benefit of recording a conversation only when we, or in usual cases some one else requires to know the outcome of the conversation. If the conversation is held using comments in the cyn.in discussion system, its always recorded, and available to all users with permission to the content