Enterprise Wiki Software - What is it?
Wiki software is designed to allow for quick and easy collaboration among its users. Wiki systems are a shared collaborative web space, easy for non-technical people to add and edit content via a web browser and it provides a centralized repository for storing and sharing information.
Wikis, through a collaborative effort, enable creation of resources that are superior to anything that could be accomplished alone.
Use of Wiki Software in the Enterprise
Wikis, due to their simplicity and flexible nature, can be easily used for applications like documentation, reporting, information management systems, project management, glossaries, dictionaries. Wiki software in an enterprise can facilitate collaborative creation, searching, shaping and sharing of knowledge.
Unlike public Internet wikis like the Wikipedia, enterprise wikis allow information to be organized in individual workspaces based on projects, departments, teams etc and access to those spaces can be granted to people, selectively. Company wikis are typically not open to the public or are partially open i.e. some spaces are open but others are not. Permissions have to be set so you can access particular spaces and have editing rights on some.
Some use cases of Enterprise Wikis are:
- Deliver quicker & more accurate sales proposals with collaborative document authoring for sales teams
- Capture and record knowledge of senior experienced members of the company
- Keep employee handbooks relevant & enable easy access for daily reference
- Organic process design and management
- Collaboratively create structured documents
- Better management of meetings by listing agendas, meeting minutes and action items
- Email collaboration is replaced with wikis
Wikis in Cyn.in
Using wikis in Cyn.in is almost as natural as using a blackboard in real time. No special knowledge of HTML is needed. The defining characteristic of Cyn.in wikis is the ease with which edits can be made by users without any technical knowledge. Every page in the wiki can be amended or edited by anyone with a web browser. Some of the features of the wikis in Cyn.in follow:
Collaborative Authoring
Cyn.in wikis enable document collaboration with a full featured web based WYSIWYG word processor. The WYSIWYG editor includes features like visual table creation, keyboard shortcuts and rich content formatting. The editor is integrated tightly into Cyn.in, allowing visual searching and insertion of links and media from within the site.
Complete revision control
Version history of all content created in the wiki is always maintained with the ability to preview or revert back to any previous version. Multiple authors can easily edit a single piece of content and be rest assured that their changes will never be lost.
Role based security
Role based security & permission system in Cyn.in wikis allows fine grained access control on the content creation and viewing. Select users or groups can be allocated permissions to edit or review a wiki page, enabling security for every item across the system.
Upload or Embed images, videos and audio files
Images, videos or audio files uploaded in the Cyn.in site can be uploaded or re-used in wiki pages. Embedding external content like videos from youtube, slideshare presentations or audio podcasts can be easily embedded into the wiki pages.
Tagging, Rating and Voting
Mulitple tags can be used to categorize wiki pages in Cyn.in. Powerful intellisense displays already existing tags in the system enabling easy re-use of tags.Wiki pages can be rated as liked or disliked by users with access to the wiki pages.
Contextual Discussions
Contextual discussions or comments on wikis in Cyn.in enable easy discussions, approvals and rapid creation of knowledge. Threaded comments allow users to have permanent searchable conversations.
Wikis versus Blogs
Although they are often talked about together, blogs and wikis are quite different. The key differentiation is that multiple people can work on a single piece of content in Wikis. This means that a single article written on a Wiki could have as few as a single author or as many as tens or even hundreds of authors. Blogs are temporal in nature and reflect the creative expression of a single writer. Blogs posts are published as a record of events in the order of their occurrence and hence, blogs are typically not modified.
Key Benefits of Wikis in Cyn.in
- Unleash ideas trapped in Emails
- Accelerate project cycle times
- Cut search costs drastically
- Reduce email overload
- Enable learning though participation and sharing of expertise
- Enable greater innovation
See how Cyn.in compares to other enteprise wiki software like Socialtext by downloading a comparison here
Cyn.in is a collaboration software that inter-connects your people with each other and their collective knowledge, seamlessly.
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